Privacy Policy
Welcome to CrystalOyen.
Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and community support services.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- WhatsApp contact information
- Clothing requests or donation information
- Photos voluntarily shared with us
- Website usage information
How We Use Your Information
Your information may be used to:
- Process registrations and requests
- Verify users and communicate through WhatsApp
- Coordinate donations and pickups
- Improve our community support services
- Send important updates regarding your account or requests
Photos & Media
With your permission, CrystalOyen may use photos, videos, or testimonials for:
- Website content
- Social media
- Community awareness and promotional purposes
You may request removal of your image or testimonial at any time by contacting us.
Information Protection
We do not sell or trade your personal information. We take reasonable steps to protect your information and limit access to authorized personnel only.
Third-Party Services
Our website may use trusted third-party services such as:
- WooCommerce
- Payment or hosting providers
- WordPress plugins
These services may collect limited technical data necessary for their operation.
Contact
If you have questions regarding this Privacy Policy, please contact us through our Contact page.